About eCommerce

Meaning of E-Commerce

Electronic commerce (e-commerce) is a business strategy that enables businesses and people to purchase and sell products and services through the Internet. Ecommerce may be done on computers, smartphones, tablets, and other smart devices, and it operates in four key market categories. Purchasing any commodity online, such as music, books, travel tickets, etc., or receiving any services online, such as financial services for eg. online banking and stock investing, can be called an e-commerce transaction, and thus, it is often addressed as a very troublesome technology.

Features of E-Commerce

  • E-commerce alludes to the selling and purchasing of products and services via the use of the internet.
  • It may be done on a variety of high-tech gadgets, including personal computers, tablets, smartphones, and other smart systems.
  • In the ongoing modern era, there is hardly anything that can not be acquired online.
  • It can replace physical stores, however, several companies opt for both alternatives.
  • Business-to-business, business-to-consumer, consumer-to-consumer, and consumer-to-business are the four market categories in which e-commerce operates.

Significance of E-Commerce

E-commerce has made it possible for businesses (especially those with a limited appeal, such as small businesses) to grant access to and build a bigger market presence. This is accomplished by providing businesses with distribution channels for their products or services that are both more effective and less expensive. Target (TGT) maintains a website that enables users to shop for a wide variety of products, including clothing, coffeemakers, toothpaste, and action figures, without leaving the convenience of their own homes.

Pros of E-Commerce

  • Is it practical
  • Offers a huge variety of products and services.

Cons of E-Commerce

  • Inadequate customer service
  • Does not provide immediate gratification
  • Products cannot be seen or handled until they have been delivered


E-commerce has turned the tables when it comes to the way people buy or consume products and services. More consumers are ordering products online and having them delivered to their houses. Since the vast majority of us have, at one time or another, purchased something on the internet, we have all indulged in electronic commerce. The widespread use of electronic commerce should not, therefore, come as a surprise to anyone.

Following are some of the multiple choice questions on the eCommerce with answers that will help the students in developing their knowledge.

eCommerce MCQ

1. Which is not a way of selling your product on-line?

  • Online Shopping Site 
  • Your Own Website 
  • Social Media 
  • eMail

2. A __________ is a big part of B2B e-commerce

  • sustainable supply chain
  • legacy computer system
  • supply chain management
  • electronic data interchange

3. “It is the most common form of payment in terms of number of transaction and instantly convertible into other forms of value without intermediation”. This statement refer to which types of payment systems __________.

  • Cash
  • Credit Card
  • Stored Value
  • Accumulating Balance

4. Which are the 3 most visited websites on the internet (October 2016)?

  • Google - Amazon - Wikipedia
  • Facebook - YouTube - Yahoo
  • Google - Facebook - YouTube 
  • Google - Facebook - Amazon

5. Which of the following would you need to create an online shop

  • Digital Catalogue of products
  • Shop Front
  • Sales Assistants
  • A location in a prominent area

6. There is an email address listed in the website, so it must be a legitimate source!

  • True
  • False

7. Evaluating content on the Web is important because...

  • Web authors are always less professional
  • Web authors are always biased
  • Anyone can publish on the Web.  There's no gurantee that what you're reading is reliable.
  • Printed information is always more accurate then information found on the Web

8. There are six key dimensions to e-commerce security. __________ refers to the ability to ensure that message and data are available only on those who are authorized to view them.

  • integrity
  • availability
  • authenticity
  • confidentiality

9. What is the default look for a hyperlink on a web page?

  • it is underlined and green
  • it is underlined and blue
  • it is not underlined and red
  • it is italic and white

10. Which is not a basic components of Ecommerce Transactions?

  • Merchant Account 
  • Internet Gateway 
  • Ecommerce Enabled website 
  • Customer

11. What is a 'url'?

  • a computer virus
  • the address for a website
  • a webpage index 
  • an automatic spellchecker

12. Advantages of using an online website builder include:

  • Easy to learn
  • Low cost
  • Time consuming
  • Both A & B

13. Which of these software programs is designed specifically to make webpages?

  • excel
  • dreamweaver 
  • publisher
  • webmaker

14. Which of these is an advantage of storing a web address as a favourite?

  • it reduces the chances of misspelling a website address
  • the website can be deleted
  • it creates a backup of the entire website on your computer
  • the website can analyse whether you've pressed favourite and deliver better content to you

15. What is the reason why people make online purchases?

  • is that they can shop whenever they want, 24/7
  • Is because they avoid to drive or walk to the stores.
  • because the transactions are easy.
  • You don´t touch money because is dirty.

16. What is a key negative impact of eCommerce

  • Job Losses
  • Cheaper Goods
  • More Choice of Goods
  • Shopping 24/7

17. What does the term eCommerce mean?

  • Buying goods and services over the internet
  • Buying Goods over the internet
  • Selling goods and services over the internet
  • Buying and Selling goods over the internet

18. Which of the following is not an advantage to customers when buying online

  • Compare prices between different sites
  • Buy from other countries
  • Goods take a few days to arrive
  • Shop 24/7

19. Which of the following is Not a type of Ecommerce

  • business to business
  • business to consumer
  • consumer to consumer
  • software to software

20. What is the meaning of CMS?

  • Contact Management Service
  • Customer Memo Service
  • Contact Us Management
  • Customer Management Services

21. What possible fees can you incur when maintaining a website?

  • web hosting fees
  • domain registration
  • social media surcharge
  • Both A & B

22. Wix.com is an example of __________________

  • Photoediting software
  • Text editor
  • Social media builder
  • A website builder

23. All Payments transaction managed by ?

  • Google
  • Paypal Account
  • Private Bank Account
  • Fiverr

24. Describe any kind of commercial transaction that is facilitated through the internet.

  • Retail
  • E-business
  • Wholesale
  • E-commerce

25. The transfer of money and data to execute the transactions is a part that don´t must forget in:

  • Reatil
  • E-commerce
  • Wholesale
  • E-business

26. The first ecommerce transaction was made:

  • in 1989
  • In 1984
  • In 1999
  • In 1994

27. A ________ engine is a piece of software that allows you to look for information on the internet.

  • lookup
  • search
  • primary
  • difference

28. __________________ is the process of maximizing the number of visitors to a particular website by ensuring that the site appears high on the list of results returned by a search engine

  • SEO
  • HBO
  • CBA
  • SMC

29. Which is the most effective way of selling your product from your own website?

  • order form 
  • Paypal’s “Buy Now” buttons 
  • Shopping Cart 
  • ATM Card

30. Baidu.com is the most popular chinese website. What is it?

  • a search engine 
  • a video sharing site
  •  a social network site
  • a retailing site

31. Similar to promoting but generally considered more long-term; paid for by the company

  • descriptive title
  • programming
  • advertising 
  • hype-man

32. Refer to all aspects of operating an online business.

  • Retail
  • E-business
  • Wholesale
  • E-commerce

33. Refers to the buying and selling of goods or services using the internet.

  • Retail
  • E-commerce
  • Wholesale
  • E-business

34. The world’s fastest-growing ecommerce market is:

  • USA
  • UK
  • China
  • Brazil

35. A skill or set of skills provided in exchange for compensation.

  • Digital products
  • Services
  • Subscription
  • Dropshipping

36. The practice of funding a project by raising many small amounts of money from a large number of people, typically via the internet.

  • Retail
  • Crowdfunding
  • Digital product
  • Dropshipping

37. The sale of a product by a business directly to a customer without any intermediary.

  • Wholesale
  • Services
  • Retail
  • Dropshipping

38. Downloadable goods, templates, and courses, or media that must be purchased for consumption or licensed for use.

  • Dropshipping
  • Services
  • Digital products
  • Crowdfunding

39. The sale of a product, which is manufactured and shipped to the consumer by a third party.

  • Crowdfunding
  • Digital product
  • Wholesale
  • Dropshipping

40. The sale of products in bulk, often to a retailer that then sells them directly to consumers.

  • Subscription
  • Physical products
  • Digital product
  • Wholesale

41. The automatic recurring purchase of a product or service on a regular basis until the subscriber chooses to cancel.

  • Subscription
  • Digital products
  • Physical product
  • Wholesale

42. Any tangible good that requires inventory to be replenished and orders to be physically shipped to customers as sales are made

  • Subsricption
  • Digital product
  • Physical product
  • Retail

43. What are the terms identified for searching the internet or databases for information?

  • Information Guides
  • Smartwords
  • Keywords
  • Searchwords

44. What is a company which facilitates placing websites online and delivers the data to and from computers

  • Website
  • Web Host
  • Spy Host
  • Search Engine

45. A good site should...

  • have lots of ads
  • be easy to navigate
  • take several clicks to get you where you need to go
  • None of these

46. Which of these is NOT a pair of image file formats?

  • bmp and png
  • gif and jpeg
  • pic and vec 
  • bmp and jpeg

47. Which of these is usually a good website design feature?

  • backgrounds that do not interfere with text 
  • paragraphs of typing in italics
  • using 'blinking' text
  • underlined text that is not a hyperlink

48. In software terms, a browser is.....

  • a web page designer
  • an internet shopper
  • a surveillance camera
  • a program to navigate web pages 

49. What is the main disadvantage of Wikipedia?

  • The articles are out of date.
  • Topics are narrow or limited.
  • Anyone can write or edit the articles.
  • The articles have a political bias.

50. When we say that a website is a reliable source we mean:

  • the source is unbelievable and fantastic
  • it is unreliable and false
  • the source is appropriate for a business report
  • it is believable and trustworthy

Enjoyed the Quiz. Share this with friends


Add Your Review

Your email address will not be published.

Subscribe to Newsletter!

Subscribe to get latest updates and information.